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What is a Shared IP address?
Every domain name that is home to a website has an IP address assigned to it. An IP address is...
What is the difference between static and dynamic IP addresses?
When a computer uses the same IP address every time it connects to the network, it is known as a...
Is rewrite mode supported?
Yes, we support that.
Do you support domain redirect?
Yes, we fully support that.
Can I acess MySQL remotely?
Unfortunately, you can not access MySQL remotely on our servers. We have disabled this function...
What version of Apache do you use?
We use Apache/2.2.xx (Unix). Please keep in mind that the version written here is for reference...
What is a CNAME record?
CNAME-records are domain name aliases.Often computers on the Internet have multiple functions...
What are Domain Name Servers or DNS?
Short for Domain Name System (or Service or Server), an Internet service that translates domain...
What are your limits on the usage of system resources?
Unlimited Web Hosting Service: No script or piece of software may use 25% or more of system...
My mailing script is not working?
If your mailing script or forum etc. has exceeded the limit of no more then 200 emails being sent...
What are my POP3 settings?
Mail Server Username: "your mail account" (for example: test@domain.com) Incoming Mail Server:...
Where can I change the MX record for my domain name?
You can add only one MX record on your own account. In order to do it, you need to login to your...
Can you install third party scripts for me?
Unfortunately we do not install, configure or provide technical support for third party scripts...
Do you support SFTP?
SFTP can be used on your account, however, SSH access should be enabled for this. If it is not...
How long does it take for the DNS to propagate?
The DNS propagation takes from 24 up to 72 hours to complete.Until it's complete, you can...
Where should I upload my content www or the public_html directory?
"www" is just a symbolic link to the /public_html/ directory. Please upload your files to the...
Can I run my own webmail client?
You can use your own webmail client only if it is using port 80, because we do not allow any...
Do you allow Wild card DNS?
Yes, we do. Please simply login to your cPanel account and add an * subdomain via the...

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