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Do you store credit card details?
Credit card information is NOT saved in the system when you make a payment. However, PayPay and...
Which payment methods do you accept?
At this time we accept all major credit and debit cards as well as PayPal. Our credit card...
How do i renew my account?
In most cases, your account should renew automatically on the due date of the invoice. The only...
Forgot my password. Need to reset it. What do i do?
You can reset your cPanel/WHM password anytime from your Client Area. Please login...
I want to cancel my hosting account. What do i do?
If you feel that there was a lack of customer service or anything else not coming up to your...
My site is suspended. What do I do?
On very rare occasions, there is a need for Hozta.com to suspend an account. There are a few...
How do i access my client area? What is it for?
All our clients can access their client area directly at our...
Can I change my billing cycle?
Your billing cycle is going to fall every 30 days after the last. This may or may not be the...
What is your refund policy?
We have a 30 day money back guarantee for NEW clients that have never hosted with us before. To...
If I renew my account before its expiration date, will the renewal count from the expiration date or from the renewal date?
Invoices are created several days prior to your account expiration date ( 4 days for monthly...

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